Stateside Ants complies with federal law. We are permitted to sell ants to certain states by the USDA. Do not order ants that cannot be shipped to your state, as the order will not be fulfilled.
Return and Refund
Live ants cannot be returned. If ants arrive dead, we will refund you entirely. However, if you do not select a heat pack from October-March, we cannot guarantee live arrival of the ants. If the ants are in bad condition, you must contact us within 8 hours of delivery to receive a refund. Please provide photo evidence.
Every colony sold comes with a queen, unless specified otherwise. A colony size option of "1-6 workers" includes the queen.
If supplies come damaged or your package is missing an item, let us know and we can replace or refund your order.
Contact us at email@example.com to notify us of this. Live arrival is guaranteed.